How Qentrixa collects, uses and protects your personal information.
Last updated: 20 February 2026
Qentrixa is a computer repair and IT support business based in Gourock, Scotland, United Kingdom. For the purposes of UK data protection law, Qentrixa is the data controller for personal information collected through this website and in the course of providing our services.
Business address: 8B Davidson Dr, Gourock PA19 1QD, United Kingdom
Email: [email protected]
Phone: +44 077 0417 4273
Website: https://qentrixa.com/
When you contact us using the enquiry form on this website, we collect the information you submit: your name, email address, phone number (if provided), the type of enquiry you're making, and the details you include in the message field.
When you bring a device to us for repair or assessment, we may record additional information relevant to the service — including the make, model and condition of the device, a description of the fault, and any information needed to identify and return the device to you.
When you visit this website, our hosting infrastructure may record standard server log data, including your IP address, browser type, the pages you visit, and the date and time of your visit. This data is used for security and operational purposes only and is not used for individual tracking or advertising.
We do not use advertising cookies or tracking pixels. We do not share website visitor data with advertising platforms.
We use the information you provide to respond to your enquiry and to provide the services you have requested. Specifically:
We do not use your personal information for marketing purposes without your explicit consent. We do not send marketing emails or newsletters unless you have specifically requested them.
Under UK GDPR, we process your personal information on the following legal bases:
We do not sell your personal information. We do not share it with third parties for marketing purposes.
We may share information with:
All service providers used by Qentrixa are required to handle personal data in accordance with UK data protection law.
We retain contact and service records for up to six years following the completion of a service, in line with standard UK business record-keeping requirements. After this period, records are securely deleted or anonymised.
Website server logs are retained for a maximum of 90 days before being deleted.
Under UK GDPR, you have the following rights in relation to your personal data:
To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.
This website uses a limited number of cookies necessary for the website to function. We do not use advertising or tracking cookies. For full details, please see our Cookie Policy.
If you have questions about this privacy policy or how we handle your data, please contact us at [email protected].
If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. The ICO can be contacted at ico.org.uk or by telephone on 0303 123 1113.